Computer Help
Setup, cleanup, upgrades, software, backups, email, printers and troubleshooting.
Get help
SONOMA COUNTY • IN-HOME TECH SUPPORT
Computers, Wi‑Fi, phones, printers, smart homes and all the weird stuff in between. Friendly help from a real human who actually likes technology.
NO GEEK SPEAK REQUIRED
I help people get their technology working, organized and understood — without making them feel stupid for asking.
WHAT I DO
Setup, cleanup, upgrades, software, backups, email, printers and troubleshooting.
Get helpSlow internet, dead zones, mesh systems, routers, extenders and whole-home networking.
Fix my Wi‑FiCameras, smart devices, Home Assistant, Apple Home and making everything play nicely together.
Make it smarterNew computer, phone, tablet, TV or other device? I’ll get it configured and ready to use.
Set it upFiles, photos, backups, cloud storage and the digital clutter that somehow accumulated for years.
Organize itSomething broke? Tell me what it’s doing. I’ll figure out what’s actually going on.
Solve itTHE KRAIG DIFFERENCE
Ten years in tech-heavy industries, a lifelong obsession with computers, and a willingness to troubleshoot the stuff nobody else wants to touch.
Meet KraigHOW IT WORKS
Call, text or send a request. No technical vocabulary required.
We troubleshoot the actual problem instead of throwing random fixes at it.
Working, explained in plain English, and without unnecessary upsells.
ONE TIP, EVERY DAY
A genuinely useful tech tip, refreshed every day. Pick a device — today’s tip is the same for everyone, and there’s a new one tomorrow.
Written by an actual technician, based on what shows up on real service calls. If today’s tip doesn’t cover it, that’s what the request form is for.
FROM THE NEIGHBORHOOD
“Kraig is absolutely brilliant and helped me in more ways than one with my computer issues. What a kind, knowledgeable young man — reasonably priced and very tech savvy. The best!”
“Kraig Van Kirk saved me again. I am so grateful for him. If you ever need computer help, he’s your guy.”
“After setting up a new computer I still had numerous glitches. Kraig was here within a day and fixed the problem within an hour!”
“Kraig has done work for me several times, and each time he’s done what I needed and then some. He even hardwired my router into my computer — much faster now, and I never would’ve thought of it myself.”
“Kraig handled my connectivity problems and a full data transfer adroitly, plus pro tips that have already proven useful. A gold mine of tech information — and his rates are more than reasonable.”
“My hard drive crashed. Three other places told me to just buy a new computer. Kraig came the same day, recovered about 99% of everything, and was so patient explaining it all. So grateful I found him.”
Real notes from neighbors on Nextdoor, lightly trimmed for length. Voted a 2025 Nextdoor Neighborhood Fave — thank you, Sonoma County.
ABOUT KRAIG
I’m Kraig — a Sonoma County tech enthusiast who genuinely enjoys figuring things out. I work with Macs, Windows PCs, Linux, networks, smart homes, Raspberry Pis and just about anything with a power button.
My goal is simple: make technology less frustrating and more useful.
READY WHEN YOU ARE
Tell me what’s going on and we’ll figure out the next step.
Tell me what’s going on. I’ll review it personally and follow up with next steps, usually within a day or two. No bots, no automated replies.