SONOMA COUNTY • IN-HOME TECH SUPPORT

Technology.
Finally made simple.

Computers, Wi‑Fi, phones, printers, smart homes and all the weird stuff in between. Friendly help from a real human who actually likes technology.

NO GEEK SPEAK REQUIRED

Your technology should
work for you.

I help people get their technology working, organized and understood — without making them feel stupid for asking.

WHAT I DO

One tech guy.
A lot of problems solved.

Computer Help

Setup, cleanup, upgrades, software, backups, email, printers and troubleshooting.

Get help

Home Wi‑Fi

Slow internet, dead zones, mesh systems, routers, extenders and whole-home networking.

Fix my Wi‑Fi

Smart Home

Cameras, smart devices, Home Assistant, Apple Home and making everything play nicely together.

Make it smarter

Device Setup

New computer, phone, tablet, TV or other device? I’ll get it configured and ready to use.

Set it up

Digital Organization

Files, photos, backups, cloud storage and the digital clutter that somehow accumulated for years.

Organize it

Tech Troubleshooting

Something broke? Tell me what it’s doing. I’ll figure out what’s actually going on.

Solve it

THE KRAIG DIFFERENCE

Real help.
From a real person.

Ten years in tech-heavy industries, a lifelong obsession with computers, and a willingness to troubleshoot the stuff nobody else wants to touch.

Meet Kraig

HOW IT WORKS

Simple from
start to finish.

01

Tell me what’s wrong.

Call, text or send a request. No technical vocabulary required.

02

I figure it out.

We troubleshoot the actual problem instead of throwing random fixes at it.

03

You get your tech back.

Working, explained in plain English, and without unnecessary upsells.

ONE TIP, EVERY DAY

The Daily Byte.

A genuinely useful tech tip, refreshed every day. Pick a device — today’s tip is the same for everyone, and there’s a new one tomorrow.

Today’s tip

Written by an actual technician, based on what shows up on real service calls. If today’s tip doesn’t cover it, that’s what the request form is for.

FROM THE NEIGHBORHOOD

What Sonoma County
is saying.

“Kraig is absolutely brilliant and helped me in more ways than one with my computer issues. What a kind, knowledgeable young man — reasonably priced and very tech savvy. The best!”
Martha L. Petaluma
“Kraig Van Kirk saved me again. I am so grateful for him. If you ever need computer help, he’s your guy.”
Jeanne W. West Fountaingrove
“After setting up a new computer I still had numerous glitches. Kraig was here within a day and fixed the problem within an hour!”
Connie D. Northwest Santa Rosa
“Kraig has done work for me several times, and each time he’s done what I needed and then some. He even hardwired my router into my computer — much faster now, and I never would’ve thought of it myself.”
Marni T. Wright
“Kraig handled my connectivity problems and a full data transfer adroitly, plus pro tips that have already proven useful. A gold mine of tech information — and his rates are more than reasonable.”
Kathleen R. Hessel
“My hard drive crashed. Three other places told me to just buy a new computer. Kraig came the same day, recovered about 99% of everything, and was so patient explaining it all. So grateful I found him.”
Es V. Bennett Valley

Real notes from neighbors on Nextdoor, lightly trimmed for length. Voted a 2025 Nextdoor Neighborhood Fave — thank you, Sonoma County.

ABOUT KRAIG

I’m the guy you call when technology gets weird.

I’m Kraig — a Sonoma County tech enthusiast who genuinely enjoys figuring things out. I work with Macs, Windows PCs, Linux, networks, smart homes, Raspberry Pis and just about anything with a power button.

My goal is simple: make technology less frustrating and more useful.

READY WHEN YOU ARE

Let’s fix your
tech problem.

Tell me what’s going on and we’ll figure out the next step.

(707) 508-9537  •  [email protected]

Or send a request

Tell me what’s going on. I’ll review it personally and follow up with next steps, usually within a day or two. No bots, no automated replies.

Serving Santa Rosa and Sonoma County • By appointment Find me on Nextdoor (opens in a new tab)